Privacy Policy

Privacy Policy – Shades of Catalina

At Shades of Catalina, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from https://shadesofcatalina.com.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

Personal Information
When you place an order, contact us, or interact with our website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order and purchase details

Payment information is processed securely by trusted third-party payment providers. Shades of Catalina does not store or have access to full payment card details.

Automatically Collected Information
When you browse our website, we may collect:

  • IP address
  • Browser type and device information
  • Pages viewed and browsing activity
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Provide order confirmations, shipping updates, and customer support
  • Improve website functionality and user experience
  • Maintain website security and help prevent fraud
  • Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information.

3. Payment & Transaction Security

  • Payments are processed through secure, encrypted third-party payment providers
  • Our website uses SSL (Secure Socket Layer) encryption
  • We do not store sensitive payment information

4. Sharing of Information

We only share information when necessary to operate our business, including with:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting and technical service providers

These third parties are required to use your information only to perform services on our behalf and to protect your data.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Analyze traffic and performance
  • Improve user experience

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

6. Data Protection & Security

We implement reasonable technical and organizational safeguards to protect your personal information. While no system is completely secure, we follow standard industry practices to help protect your data.

7. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Opt out of marketing communications

To make a request, please contact us using the details below. We will respond in accordance with applicable laws.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

11. Contact Information

Shades of Catalina
📍 Address: 116 Sumner Ave, Avalon, CA 90704, United States
📞 Phone: +1 310-510-8381
📧 Email: support@shadesofcatalina.com
🌐 Website: https://shadesofcatalina.com

Customer Support

Support Hours:
Monday – Friday: 10:00 AM – 6:00 PM (PST)

We aim to respond within 24–48 business hours.