Contact

Contact Us – Shades of Catalina
We’re Here to Support You

At Shades of Catalina, clear communication and customer trust are important to us. If you have any questions about our products, your order, shipping, returns, or general store information, our team is here to assist you.

We encourage customers to contact us whenever they need support before or after placing an order.

How We Can Help

You may contact us for assistance with:

  • Product details, sizing, and availability

  • Order confirmation, status updates, or tracking

  • Shipping timelines and delivery questions

  • Returns, refunds, or exchanges

  • Website or account-related support

For faster assistance, please include your order number (if available) when contacting us.

Customer Support Commitment

We are committed to providing clear, honest, and timely communication. All inquiries are handled professionally, and we aim to resolve concerns in accordance with our store policies.

Business & Contact Information

Shades of Catalina
📍 Address: 116 Sumner Ave, Avalon, CA 90704, United States
📞 Phone: +1 310-510-8381
📧 Email: support@shadesofcatalina.com
🌐 Website: https://shadesofcatalina.com

Support Hours

Monday – Friday: 10:00 AM – 6:00 PM (PST)

We aim to respond to all inquiries within 24–48 business hours.

 

Customer Support Hours

🕒 Business Hours:
Monday – Friday: 10:00 AM – 6:00 PM (PST)
Saturday & Sunday: Closed

⏱ Response Time:
We aim to respond to all emails and inquiries within 24–48 business hours.